+49 (0)8821 943 91 15
Data Privacy Statement of www.perfect-camping.de
We operate our websites in accordance with the principles set out below:
We undertake to comply with the statutory provisions on data protection and endeavor to observe the principles of data avoidance and data minimization at all times.
1. Name and Address of the Person Responsible
The person responsible within the meaning of the General Data Protection Regulation (abbreviation: GDPR) and other national data protection laws of the member states of the European Union as well as other data protection regulations is:
Camping Resort Zugspitze GmbH
Griesener Straße 9 | 82491 Grainau, Germany
+49 (0)8821 943 91 15
+49 (0)8821 943 91 16
office@perfect-camping.de
2. Definitions
We have designed our data privacy statement in accordance with the principles of clarity and transparency. However, if there are any ambiguities regarding the use of various terms, the corresponding definitions may be reviewed here.
3. Legal Basis for the Processing of Data
a) Processing of personal data in accordance with the GDPR
We only process your personal data, such as your surname and first name, your email address and IP address, etc., if there is a legal basis for doing so. According to the General Data Protection Regulation, the following regulations in particular may be considered here:
• Art. 6 para. 1 sentence 1 lit. a GDPR: The data subject has given their consent to the processing of their personal data for one or several specific purposes.
• Art. 6 para. 1 sentence 1 lit. b GDPR: The processing is required for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract.
• Art. 6 para. 1 sentence 1 lit. c GDPR: The processing is required in order to comply with a legal obligation to which the person responsible is subject to.
• Art. 6 para. 1 sentence 1 lit. d GDPR: The processing is required in order to protect the vital interests of the data subject or of another natural person.
• Art. 6 para. 1 sentence 1 lit. e GDPR: The processing is required for the performance of a task carried out in the public interest or in the exercise of official authority vested in the person responsible.
• Art. 6 para. 1 sentence 1 lit. f GDPR: The processing is required for the purposes of the legitimate interests pursued by the person responsible or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data, in particular when the data subject is a child.
However, we will always point out the legal basis on which your personal data is processed at the relevant points in this data privacy statement.
b) Consent of the Legal Guardians/Custodians according to Art. 8 para. 1 sentence 2 alt. 2 GDPR
A legal guardian/custodian has to consent to all data processing operations on this website for which the consent of a minor who has not yet reached the age of 16 is required.
Information on the individual data processing operations, their purposes and the categories of data concerned, for which the consent of the data subject is required, can be found in the data privacy statement.
You may revoke your consent at any time by sending a declaration of revocation in text form to the contact details of the person responsible. The processing shall remain legitimate until revocation.
c) Processing of Information in Accordance with Section 25 (1) TTDSG (German Telecommunications-Telemedia Data Protection Act)
In addition, we process information in accordance with Section 25 (1) TTDSG by storing information on your terminal equipment or by accessing information that is already stored on your terminal equipment. This may involve both personal information and non-personal data, e.g. cookies, browser fingerprints, advertising IDs, MAC addresses and IMEI numbers. Terminal equipment is any equipment connected directly or indirectly to the interface of a public telecommunications network for sending, processing or receiving messages, Section 2 (2) No. 6 TTDSG.
As a rule, we process this information on the basis of your consent, Section 25 (1) TTDSG.
Insofar as an exception according to § 25 para. 2 no. 1 and no. 2 TTDSG is given, we do not require any consent. Such an exception is given if we only access or store the information in order to transmit a message via a public telecommunications network or if this is absolutely required so that we can provide a telemedia service expressly requested by you. You may revoke your consent at any time.
We hereby inform you that the withdrawal of consent does not affect the lawfulness of processing based on consent before its revocation.
4. Disclosure of the Personal Data
The disclosure of personal data shall also constitute a processing within the meaning of section 3 above. However, we would like to take this opportunity to inform you separately about the issue of disclosure to third parties. The protection of your personal data is very important to us. For this reason, we are particularly careful when it comes to passing on your data to third parties.
Data is therefore only passed on to any third parties if there is a legal basis for the processing. For example, we pass on personal data to persons or companies who work for us as data processors in accordance with Art. 28 GDPR. A data processor is anyone who processes personal data on our behalf - i.e. in particular who has a relationship of instruction and control with us.
In accordance with the requirements of the GDPR, we conclude a contract with each of our data processors in order to oblige them to comply with data protection regulations and thus ensure comprehensive protection of your data.
5. Storage Period and Deletion
Your personal data will be deleted by us if they are no longer required for the purposes for which they were collected or otherwise processed, if the processing is not required to exercise the right to freedom of speech and information, to fulfil a legal obligation, for reasons of public interest or to assert, exercise or defend legal claims.
6. SSL respectively TLS Encryption
This website uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as the inquiries you send to us as the website operator. You can recognize an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://" and by the lock symbol in your browser line.
If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.
7. Cookies
We use cookies on our website. Cookies are small data packets that your browser automatically creates and that are stored on your end device when you visit our website. These cookies are used to store information in connection with the end device used.
When cookies are used, a distinction is made between technically necessary cookies and "other" cookies. Technically necessary cookies are those that are absolutely required in order to provide an information society service that you have expressly requested.
a) Technically Required Cookies
In order to make the use of our website more pleasant for you, we use technically required cookies, which may be so-called session cookies (e.g. language and font selection, shopping basket, etc.), consent cookies, cookies to ensure server stability and security or similar. The legal basis for the cookies results from Art. 6 para. 1 sentence 1 lit. f) GDPR, our legitimate interest in the error-free operation of the website and the interest in providing you with our services in an optimized manner.
b) Other Cookies
c) Other cookies include cookies for statistical, analytical, marketing and retargeting purposes.
Other cookies include cookies for statistical, analytical, marketing and retargeting purposes.
We use these cookies for you on the basis of your consent in accordance with Art. 6 para. 1 sentence 1 lit. a) GDPR.
You may revoke your consent to the use of cookies at any time.
We hereby inform you that the withdrawal of consent does not affect the lawfulness of processing based on consent before its revocation.
To do this, you may either edit your cookie settings on our website, deactivate the use of cookies in your browser settings (whereby this may also restrict the functionality of the online offer) or set an opt-out for the corresponding service in individual cases.
We will inform you of the legal basis on which this data is processed for the respective services within the data privacy statement.
Change Cookie Settings
8. Cookie Banner
We use the cookie banner Typo 3 Extension Cookie Consent to obtain consent for the cookies we use. This cookie itself sets a so-called consent cookie in order to query and process the respective consent status. This consent cookie is technically required and is therefore used on the basis of our legitimate interest in accordance with Art. 6 Para. 1 S.1 lit. f GDPR, § 25 Para. 1 TTDSG.
9. Collection and Storage of Personal Data as well as their Nature and Purpose of Use
a) External Hosting
Our website is hosted by Oberland IT GmbH, Amselstr. 7, 82467 Garmisch-Partenkirchen, Germany. For this reason, all personal data collected on our website is stored on the servers of our hosting provider, unless an external service of a third party is integrated. This may be the IP address, your e-mail address, communication data or similar. Below, you will find the specific personal data involved in context of the individual functions and services illustrated by us. If we should use an external service from a third party, this will be made clear in the description of the respective service or tool.
The hosting provider will process your data solely at our instruction and insofar as this is required in order to provide the services on the website. The hosting provider will not process the data for its own purposes. We have concluded an order processing contract with this hosting provider.
b) When Visiting the Website
When you visit our website, the browser used on your device automatically sends information to the server of our website. This information is temporarily stored in a so-called log file. The following information is collected without any action on your part and stored until it is automatically deleted:
- IP address of the requesting computer
- Date and time of access
- Name and URL of the retrieved file
- Website from which the access is made (referrer URL)
- The browser used and, if applicable, the operating system of your computer and the name of your access provider
The aforementioned data is processed for the following purposes:
- Ensuring a smooth establishment of the connection to the website
- Ensuring a comfortable use of our website
- Evaluation of system security and stability
- Error analysis
- For further administrative purposes
Data that allows conclusions to be drawn about your person, such as the IP address, will be deleted after 7 days at the latest. If we store the data beyond this period, this data is pseudonymized so that it may no longer be associated with you.
The legal basis for data processing is Art. 6 para. 1 sentence 1 lit. f GDPR. Our legitimate interest results from the purposes for data collection listed above. Under no circumstances do we use the data collected for the purpose of drawing conclusions about your person.
c) Newsletter
Content of the Newsletter and Registration Data
We will only send you our newsletter and carry out statistical surveys and analyses and log the registration process if you order the newsletter from us and have given your consent in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR, § 25 para.1 TTDSG.
The contents of the newsletter are described in detail when you register for the newsletter. To register for the newsletter, it is sufficient to provide your e-mail address. If you provide further voluntary information such as your name and/or gender, this will only be used to personalize the newsletter addressed to you.
Double-Opt-In and Logging
For security reasons, we use the so-called double opt-in procedure to register for our newsletter so that nobody can register with other people's e-mail addresses. After registering for our newsletter, you will therefore first of all receive an e-mail asking you to confirm your registration. The registration will only become effective when you confirm your registration.
Furthermore, your registration for the newsletter is logged. The logging includes the storage of the time of registration and confirmation, your specified data and your IP address. If you make changes to your data, these changes will also be logged.
Revocation
If you no longer wish to receive our newsletter, you may revoke your consent at any time for the future. For this purpose, you may click on the unsubscribe link at the end of each newsletter or send us an email to the following email address: office@perfect-camping.de
The withdrawal of consent shall not affect the lawfulness of processing based on consent before its revocation.
Use of „Mailingwork“
We send our newsletter with the help of the newsletter service provider "mailingwork" of the mailingwork GmbH, Birkenweg 7, 09569 Oederan, mailingwork.de.
For this purpose, the data you provide will be forwarded to mailingwork and processed by this provider. This tool enables us to analyze how the newsletters are opened and used.
We have concluded an order processing contract with mailingwork . mailingwork does not obtain the right to pass on your data.
You may find further information on data protection at mailingwork here: mailingwork.de/datenschutz/
The use of the mailing service provider mailingwork is based on our legitimate interests pursuant to Art. 6 para. 1 sentence 1 lit. f GDPR. We are interested in the use of a user-friendly and secure newsletter system that fulfils both our business interests and the interests of our customers.
d) Contact Form
On our website, we provide a form so that you have the opportunity to contact us at any time and/or make reservation or booking inquiries. To use the contact form, it is required to provide a name to address you personally and a valid e-mail address so that we know who sent the inquiry and are able to process it.
If you send us inquiries via the contact form, your details from the inquiry form, including the contact details you provide there and your IP address, will be processed in accordance with Art. 6 para. 1 sentence 1 lit. b and f GDPR to carry out pre-contractual measures in response to your inquiry or to safeguard our legitimate interests, namely to carry out our business activities.
If you provide us with further voluntary information as part of the contact form or the reservation/booking inquiry, we will process this on the basis of your consent in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR. You may revoke your consent at any time. The processing remains lawful until you withdraw your consent.
The inquiries and the associated data will be deleted no later than 3 months upon receipt, unless they are required for a further contractual relationship.
e) Google Tag Manager
On our website, we use the Google Tag Manager by Google (Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland). Google Tag Manager is an administration and management tool in which other tracking and/or statistics tools may centrally be administered and output.
When visiting our website and giving your consent in accordance with Art. 6 para. 1 sentence 1 lit. a) GDPR, Google Tag Manager collects and processes your IP address, which may also be transferred to the USA. However, Google Tag Manager itself does not create any user profiles or analyses.
We have concluded an order processing contract with Google .
Google’s data privacy statement may be reviewed here. [https://www.google.com/policies/privacy/?hl=de]
10. Analysis and Tracking Tools
On our website, we use the analysis and tracking tools listed below. These serve to ensure the continuous optimization of our website and to design it in line with requirements.
We use these tools on the basis of your consent in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR. You may revoke your consent at any time by changing the cookie settings. Processing remains lawful until you withdraw your consent.
The respective data processing purposes and data categories may be found in the corresponding tools. We would like to point out that we have no influence on whether and to what extent the service providers carry out further data processing.
a) Google Analytics
On our website, we use Google Analytics, a web analysis service by Google (Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, hereinafter referred to as "Google").
Google Analytics uses cookies in this context (see section 7). The information generated by the cookie about your use of this website such as
• Name and version of the browser used
• Operating system of your computer
• Website from which the access is made (referrer URL)
• IP address of the requesting computer
• Time of the server request
are usually transferred to a Google server in the USA and stored there.
Your IP address is automatically anonymized by Google before it is recorded via EU domains and servers. Therefore, there is no logging or storage of your IP address.
Google will use this information on our behalf to analyze your use of our website, to compile reports on website activity and to provide us with other services relating to website activity and internet usage. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.
We have concluded an order processing contract with Google .
Please click here for an overview of data protection at Google. [https://support.google.com/analytics/answer/6004245]
b) Google Remarketing
We use the remarketing function of Google Analytics to address advertising campaigns - including Google AdWords campaigns - to visitors of our website.
Based on your previous visits to our website, you will be shown relevant adverts when you visit other websites of the Google Display Network.
The DoubleClick cookie enables Google to show us and other third-party providers targeted adverts that correspond to the interests determined on the basis of your previous visits to our website and/or other websites. These adverts may be displayed on Google websites and/or other operators of the Google advertising network. We also use the Google Analytics advertising functions to analyze the effectiveness of our own advertising campaigns.
If you have agreed in your Google account that your web and app browsing history will be linked by Google to your Google account and that information from your Google account will be used to personalize ads, Google will use data from you together with Google Analytics data to create target group lists for cross-device remarketing. For this purpose, Google Analytics first collects Google-authenticated IDs for you as a user on our website, which are linked to your Google account. Google Analytics then temporarily links these IDs with Google Analytics data in order to optimize our target groups.
We have concluded an order processing contract with Google .
Please click here for an overview of data protection at Google. [https://support.google.com/analytics/answer/6004245
]
c) Google Ads Conversion Tracking
On our website, we use Google Ads, an online advertising program by Google (Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland). Conversion tracking is also used in this context. With this tool, Google Ads places a cookie on your end device when you access our website via a Google advert.
The cookie does not serve for personal traceability. If you visit our website as a user and the cookie is still working, we and Google will recognize that you clicked on the relevant ad and were redirected to our site. A different cookie is assigned to each Google Ads customer. Cookies are therefore not traceable via the websites of Ads customers.
The data collected by conversion cookies is used to generate conversion statistics for Ads customers. As Google Ads customers, we receive the total number of users who responded to our advert and were then redirected to a website that was provided with a conversion tracking tag. This allows us to recognize the success of individual advertising measures. During this process, we do not receive any information that would allow us to personally identify you as a user.
When using Google Ads, your browser automatically establishes a direct connection with the Google server and, if you have a Google account and are logged into it, can assign the visit to your account. If you do not have a Google account, Google will assign you a unique identifier. We have no influence on what other data Google collects and stores.
We have concluded an order processing contract with Google .
For details regarding Google’s data protection regulations, please see here: http://www.google.de/policies/privacy/.
11. Image, Sound and Video Integration
YouTube
On our website, we integrate the YouTube service, which is operated by Google (Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland).
If you activate a YouTube video during your visit, a connection to the YouTube servers is established and the YouTube server is informed which of our pages you have visited. This allows YouTube to associate your surfing behavior directly with your personal profile. You may prevent this by logging out of your member account before visiting our website.
For further information on the handling of user data, please see YouTube's data privacy statement under: www.google.de/intl/de/policies/privacy
By integrating YouTube, Google fonts are also dynamically reloaded by Google without actively determined by the website operator or the visitor . These web fonts are integrated by a server call, usually a Google server in the USA. This may result in the following data being transmitted to the server and stored by Google:
• Name and version of the browser used
• Website from which the inquiry was triggered (referrer URL)
• Operating system of your computer
• Screen resolution of your computer
• IP address of the requesting computer
• Language settings of the browser or operating system used by the user
For further information, please see Google’s data privacy statement which is available here:
www.google.com/fonts#AboutPlace:about
www.google.com/policies/privacy/
The legal basis results from the consent you have given in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR. You may revoke your consent at any time by changing the cookie setting on our website.
12. Rights of the Data Subject
You are entitled to the following rights:
a) Information
In accordance with Art. 15 GDPR, you have the right to request information about your personal data processed by us. This right to information includes information about
• the purposes of processing
• the categories of personal data
• the recipients or categories of recipients to whom your data has been or will be disclosed
• the planned storage period or at least the criteria for determining the storage period
• the existence of a right to rectification, erasure, restriction of processing or objection
• the existence of a right to lodge a complaint with a supervisory authority
• the origin of your personal data if it was not collected by us
• the existence of automated decision-making, including profiling and, where applicable, meaningful information about its details
b) Correction
According to Art. 16 GDPR, you have the right to immediate correction of incorrect or incomplete personal data stored by us.
c) Deletion
In accordance with Art. 17 GDPR, you have the right to demand that we delete your personal data without undue delay, unless further processing is required for one of the following reasons:
• the personal data is still required for the purposes for which they were collected or otherwise processed
• to exercise the right to free speech and information
• for compliance with a legal obligation which requires processing by European Union or Member State law to which the person responsible is subjected to or for the performance of a task carried out in the public interest or in the exercise of an official authority vested in the person responsible
• for reasons of public interest in the area of public health in accordance with Art. 9 para. 2 lit. h and i and Art. 9 para. 3 GDPR
• for archiving purposes being in the public interest, scientific or historical research purposes or statistical purposes in accordance with Art. 89 para. 1 GDPR, insofar as the right referred to in section a) is likely to render impossible or seriously impair the achievement of the objectives of that processing
• to assert, exercise of defend legal claims/titles.
d) Restriction of the Processing
In accordance with Art. 18 GDPR, you may request the restriction of the processing of your personal data for one of the following reasons:
• You dispute the accuracy of your personal data.
• The processing is illegitimate and you object to the deletion of the personal data.
• We no longer need the personal data for the purposes of processing, but you need to establish, exercise or defend legal claims/titles.
• You lodge an objection to the processing pursuant to Art. 21 (1) GDPR.
e) Provision of Information
If you have demanded the correction or deletion of your personal data or a restriction of processing in accordance with Art. 16, Art. 17 or Art. 18 GDPR, we will inform all recipients to whom your personal data has been disclosed, unless this proves impossible or involves a disproportionate effort. You may ask us to inform you of these recipients.
f) Transmission
You have the right to receive your personal data that you have provided to us in a structured, commonly used and machine-readable format.
You shall also be entitled to request the transfer of this data to a third party, provided that the processing is carried out using automated procedures and is based on consent pursuant to Art. 6 para. 1 sentence 1 lit. a or Art. 9 para. 2 lit. a or on a contract pursuant to Art. 6 para. 1 sentence 1 lit. b GDPR.
g) Revocation
In accordance with Art. 7 (3) GDPR, you have the right to withdraw your consent to us at any time. The withdrawal of consent shall not affect the lawfulness of processing based on consent before its withdrawal. In future, we are no longer allowed to continue the data processing that was based on your withdrawn consent.
h) Complaint
According to Art. 77 GDPR, you have the right to lodge a complaint with a regulatory authority if you consider that the processing of your personal data violates the GDPR.
i) Objection
If your personal data is processed on the basis of legitimate interests in accordance with Art. 6 para. 1 sentence 1 lit. f GDPR, you have the right to object to the processing of your personal data in accordance with Art. 21 GDPR, provided that there are reasons for this arising from your particular situation or the objection is directed against direct advertising. In the latter case, you have a general right to object, which will be implemented by us without specifying the particular situation. If you wish to exercise your right of cancellation or objection, simply send an email to office@perfect-camping.de
j) Automated Decision in Individual Cases including Profiling
You are entitled not to be subjected to a decision based solely on automated processing, including profiling, which takes legal effects on you or similarly significantly affects you. This shall not apply if the decision
i. is required for the conclusion or fulfilment of a contract between you and us
ii. is permissible by European Union or Member State law to which we are subject and which also contains suitable measures to safeguard your rights and freedoms and legitimate interests
iii. is made with your express consent
However, these decisions may not be based on specific categories of personal data pursuant to Art. 9 para. 1 GDPR, unless Art. 9 para. 2 lit. a or g GDPR applies and appropriate measures have been taken to protect the rights and freedoms as well as your legitimate interests.
In the cases referred to in i) and iii), we will take reasonable steps to safeguard your rights and freedoms and legitimate interests, including at least the right to obtain human intervention on our part, to express your point of view and to contest the decision.
13. Changes to the Data Privacy Statement
In case we should change the data privacy statement, this will be indicated on the website.
Status: Nov. 24, 2023